Ministry of Economy and Development

Identification Study of the current condition concerning web information infrastructure and Helpdesk services, provided by state supported institutions and private organizations to existing and potential exporting companies in Greece.

Technology Optimization
Digital Business Development
Mixed market research
Ministry of Economy.png
Duration:11/2016 - 03/2017
Client:Ministry of Economy and Development

The objective of the study was to be the first source of information for the Greek authorities and the German International Cooperation Agency (GIZ) under technical assistance co-financed by the Structural Reform Support Service (SRSS) of the European Commission and the German Federal Ministry of Economy and Energy (Bundesministerium fur Wirtschaft und Energie-BMWi). The final beneficiary of this action would be the existing and potential export business in Greece and, by extension, the Greek economy which would benefit from a higher level of competitiveness.

The Study approached issues related to a wide range of topics such as the current situation in information infrastructure and information services provided by entities in both the public and private sector to existing and potential export companies in Greece, any gaps, inefficiencies, or duplication of existing structures regarding their deliverables based on both the perception of the bodies providing them and the concept of beneficiary companies. In addition, solutions (in the form of guidelines and options) were proposed, accompanied by an ex-ante evaluation to optimize the current situation within the existing institutional framework. It was based on the current responsibilities of the various stakeholders, which resulted in proposals for forms of cooperation and coordination of stakeholders and organizational solutions to address the fragmentation of services provided, ensure systems interoperability, and provide consistent and easily understandable and usable information.

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